COVID-19 Policies

As you have heard, the Ontario government is now in Stage 3 of reopening. We are all so very excited that it is happening but please have some patience while service providers across the province are working on the steps to reopen all services. With that in mind, here is my current opening status!

While the government has allowed all services to be performed again, for the time being, I will only be offering manicures and nail extensions. In order to accommodate pedicures and waxing, I have to wash/change my chair cover after EVERY person and I only have the one cover!

The reopening plan is as follows:

July 18- 19

  • New policies posted. They’ll be available to read through on Instagram, Facebook and this page. 
  • Booking will begin happening. Online booking will be CLOSED until September (potentially longer). I will only be taking those that had pre-booked prior to closing and will have a small client list until September. This is to ensure regular clients are booked in first and ensure a controlled environment. 
  • No walk-ins will be accepted as per usual
  • NO new clients at this time.

I will be open only 1 day a week until September. As many of you know, I have been making and selling face masks so I will need to continue doing so.

The protocol for appointments will be much different. 

  • All clients will be pre-screened prior to entering the studio and you will be required to answer a list of questions and digitally “sign” with your phone number before each appointment.
  • Masks WILL be mandatory. You can purchase one from me at the time of your appointment or wear a new & clean one of your own. Masks from me will be clean and sanitized to be used immediately. Masks must cover BOTH your nose and mouth during the entire appointment.
  • You MUST arrive at your appointment on time or 5 mins early. Late appointments will not be tolerated due to limited availability.
  • No shows will not be tolerated. If you do not show, you will be removed from the waitlist until September. 
  • All clients will be required to wash their hands upon entering and again prior to leaving.
  • Shoes MUST be removed upon entering so please wear socks!
  • If you and/or anyone in your home are experiencing flu-like symptoms, you will be asked to reschedule your appointment. 
  • If you are working with individuals that are experiencing flu-like symptoms you will be asked to reschedule your appointment.
  • If you have travelled and/or live with anyone that has travelled in the last 14 days, you will be asked to reschedule your appointment.
  • If you have any open wounds on your hands of any kind, you will be asked to reschedule your appointment.
  • All personal items will have to remain in your car. Please only bring your credit card in with you. E-transfers will be on pause at this time while phones are not allowed at the table. 
  • Cell phones will no longer be allowed on the nail table OR be touched during your service. This is non-negotiable
  • Water bottles can not be brought in and I cannot provide water, unfortunately.
  • If you are early for your appointment and see someone at my desk, please wait in your car until I wave you in after I have cleaned up. I can only have one guest in my studio at a time.
  • No waxing, lash/brow tinting or pedicures will be done at this time. In order to provide these services, I have to wash my chair and cushion cover between each person and that is not feasible right now.
  • Nail art MUST be pre-booked. I will need to ensure your service starts and ends on time for a deep clean between appointments. Please send me your nail art ideas prior to your appointment so we can stay on time.
  • Colour swatch books and nail art swatches cannot be handled by anyone but myself going forward. 
  • Only 1 guest is allowed in at a time so do not bring a friend or child with you or I will have to reschedule your appointment.

Cleaning protocols that I will be following between each client:

  • Washing my hands before and after each client as well as before and after cleaning 
  • Wiping down all surfaces that have been touched not limited to: chair, table, door handle, hand soap, LED Lamp, basket your phone and keys sit in.
  • Wiping down all items I use: all tools will be sterilized, all nail art brushes used, all polish bottles touched, my chair
  • I will use a fresh clean mask for every client
  • The floor will be swept and sprayed with Lysol
  • All towels will be changed between clients and washed on the highest temperature at the end of the day.

I know this seems excessive but it’s my way of doing my part to keep myself and us all safe! 

All these policies along with regular policies and frequently asked questions will remain in effect until further notice.

If you have any questions at all, don’t hesitate to reach out!